Over the years I have been involved in many discussions about marketing negative messages to perspective clients. For those who are not aware of what a negative message is, it is a marketing tactic that shows perspective clients that bad things could happen to them if they do not use a specific product or service. […]
Category: Customer service
We cover the broad subject of customer service and what it means to a small business. Find out the latest ideas on how to achieve great customer service skills with VIWproject!