Microsoft Office Outlook

Microsoft Outlook is a proprietary email application that is used for storing, receiving and sending emails. It includes tools such as calendar, tasks, contacts, and notes and can integrate with certain mobile devices such as Android and IOS devices.

Organizations often use collaboration applications and Outlook along with Microsoft Exchange Server is a great way for businesses to collaborate with their staff and clients. You can plan meetings and synchronize with other shared calendars, assign and delegate tasks, create multiple “Out of Office” replies, as well as delegate someone to manage you Inbox while you are away.

Microsoft Office programs are integrated into almost every type of business/corporation. From entrepreneurs to Government offices, proficiency in programs such as Word, Excel, and Outlook are usually required qualifications for any job description. Maximize your chances of employment by being familiar with the most current Microsoft Office version.

We offer courses in Outlook Level 1, Outlook Level 2, and Custom Outlook courses. Courses can be delivered in 3-hour blocks, and scheduled in the morning, afternoon, or early evenings. Yes, we also provide weekend training classes.

Microsoft Outlook - Level 1

Who should attend?         This course is intended for new Microsoft Outlook users.
Prerequisites:                     Windows 7, Windows 8, or Windows 10.

Duration:                             6 Hours

Course Objectives:
Upon completion of the course, participants will be able to accomplish the following:

  • Explore the Outlook environment, create customized notes, subscribe to RSS feeds, and learn to use Help.
  • Communicate with electronic mail quickly and easily.
  • Manage contact information and track communications.
  • Address, distribute, file, sort, find, and manage messages efficiently.
  • Record, prioritize, and track tasks.
  • Schedule and manage appointments efficiently.
  • Coordinate and schedule meetings with others.
  • Select print styles and print Outlook items.

Course Content

Understanding the Outlook Environment:

  • Outlook Concepts
  • Getting Started
  • Working in Outlook
  • Creating and Customizing Notes
  • Working with RSS Feeds
  • Using Outlook Help

Communicating with E-mail Messages:

  • Creating and Sending Messages
  • Replying to, Forwarding, and Deleting Messages

Working with Contacts:

  • Managing Contacts

Managing Messages:

  • Creating Contact Groups
  • Organizing, Sorting, and Finding Messages
  • Managing Junk E-mail

Managing Tasks:

  • Creating, Editing, and Deleting Tasks
  • Organizing and Tracking Tasks

Scheduling and Managing Appointments:

  • Scheduling Appointments
  • Managing Appointments
  • Calendar Options

Scheduling Meetings:

  • Planning, Requesting, and Scheduling Meetings
  • Rescheduling and Cancelling Meetings

Printing Outlook Items:

  • Selecting Print Styles and Printing Messages
  • Printing Schedules and Contact Lists

 

Microsoft Outlook - Level 2

Who should attend?         This course is intended for participants who are familiar with Microsoft Outlook.
Prerequisites:                     Microsoft Outlook – Level 1 or Equivalent.

Duration:                             6 Hours

Course Objectives
Upon completion of the course, participants will be able to accomplish the following:

  • View Web Pages and Favorites, and work with Office applications while using Outlook.
  • Organize Outlook folders by assigning categories, creating rules, and applying filters.
  • Manage junk e-mail, use autosignatures and stationery, control messages, and use message notifications.
  • Use the productivity-improvement features of the Calendar, Contacts, Tasks, and Mail folders, as well as create and use Outlook forms.
  • Work with shared folders, delegate folder access, and archive Outlook items.

Course Content

Getting the Most Out of Outlook:

  • Viewing Web Pages and Favorites
  • Integration with Office Applications

Managing Folders:

  • Categories; Rules Wizard; Filtering a View

Using Advanced Message Features:

  • Organizing Messages
  • Using Signatures and Stationery
  • Controlling Messages
  • Message Notifications

Personal Productivity:

  • Calendar
  • Contacts
  • Forms and Templates
  • Mail

Sharing Folder Access and Archiving Outlook Items:

  • Working with Shared Folders
  • Delegating Folder Access
  • Archiving Outdated Items

 

Live or Die By Your Calendar

Microsoft Outlook is one of the top communication and productivity tools for businesses today. When it comes to preparing yourself, VIW Project has the Microsoft Outlook training that you need.

Our professional instructors can bring you or your team up to speed on the latest techniques and methods. With these skills under your belt, you’ll be able to keep your professional and personal calendars in order, share events and appointments, write, and organize email correspondence, and much more. More efficient scheduling means more client meetings and more selling.

Duration:   3 Hours

Course Content

  • Creating a template
  • Using Categories to optimize “Organizing & Searching” techniques
  • Efficient usage of tasks and reminders
  • Appointments vs Meetings
  • Advantages of using Rules
  • Follow-ups and Search Folders
  • Favorites